Terms of Service

BILLIE BOT is an AI-powered application designed to provide interactive and automated safety & mental wellness content and services for users. Our Services may include, but are not limited to, providing information, recommendations, suggestions, and other related content based on user interactions, By using our Services, you confirm that you have read, understood, and agree to be bound by this Agreement, including any additional terms and policies referenced herein. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to enter into this Agreement on behalf of the organization, and that the organization agrees to be bound by the terms of this Agreement.

We do not charge users to use the BILLIE BOT app or any other services covered by these Terms, unless we state otherwise. Instead, businesses and organizations, and other persons pay us to show you ads for their products and services. By using BILLIE BOT, you agree that we can show you ads that we think may be relevant to you and your interests. We use your personal data to help determine which personalized ads to show you.

We do not sell your personal data to advertisers, and we do not share information that directly identifies you (such as your name, email address or other contact information) with advertisers unless you give us specific permission. Instead, advertisers can tell us things like the kind of audience they want to see their ads, and we show those ads to people who may be interested. We provide advertisers with reports about the performance of their ads that help them understand how people are interacting with their content. Additionally, our Privacy Policy explains how we collect and use your personal data to determine some of the ads you see and provide all of the other services described below.

BILLIE BOT’s mission is to give users the power to build better safety and mental wellness habits to create a healthier and happier world. To help advance our mission, we provide the following services described below:

  1. Empower users to build stronger safety and mental wellness habits by building a personalized user experience. There are currently four main features within the BILLIE BOT app: BILLIE ALERTS, BILLIE EDU, BILLIE CHATS, and BILLIE REWARDS.
  2. Promote the importance of safety and mental wellness by providing users incentives for positive behavioral change reflected by consistency in app usage and interaction. Positive behavior change makes for better communities, and we believe BILLIE BOT is most useful when users are rewarded for their consistency in building their safety and mental wellness habits via our services.
  3. Help users discover content, products, and services that may interest them through personalized ads, offers, rewards, and other sponsored content offered by our trusted third-party partners that advertise with us.

Access & Eligibility

  1. By using our Services, you represent and warrant that you are at least 18 years old or have obtained parental or guardian consent to use the Services if you are under 18.
  2. We reserve the right to refuse access to our Services to anyone for any reason at any time.

Intellectual property & Limitations on Use

The content, features, and functionality of BILLIE BOT, including but not limited to text, graphics, images, logos, audio clips, video clips, and software, are the intellectual property of BILLIE BOT or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, display, perform, or create derivative works of any content from Billie Bot without prior written permission from BILLIE BOT.

1. You may not use BILLIE BOT to do or share anything:

  • That violates these Terms, or other terms and policies that apply to your use of BILLIE BOT.
  • That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using BILLIE BOT in such a way).
  • That you do not own or have the necessary rights to share.
  • That infringes or violates someone else's rights, including their intellectual property rights (such as by infringing another’s copyright or trademark, or distributing or selling counterfeit or pirated goods), unless an exception or limitation applies under applicable law.

2 .You may not upload viruses or malicious code, use the services to send spam, or do anything else that could disable, overburden, interfere with, or impair the proper working, integrity, operation, or appearance of our services, systemes, or Products.

3. You may not access or collect data from BILLIE BOT using automated means (without our prior permission) or attempt to access data you do not have permission to access.

4. You may not proxy, request, or collect BILLIE BOT usernames or passwords, or misappropriate access tokens.

5. You may not sell, license, or purchase any data obtained from us or our services, except as provided in the Platform Terms.

6. You may not misuse any reporting, flagging, dispute, or appeals channel, such as by making fraudulent, duplicative, or groundless reports or appeals.

We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions.

We also can remove or restrict access to content features, services, or information if we determine that doing so is reasonably necessary to avoid or mitigate misuse of our services or adverse legal or regulatory impacts to BILLIE BOT.

DMCA Notice

BILLIE BOT respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, BILLIE BOT has implemented procedures for handling claims of copyright infringement and for responding to notifications of alleged infringement.

Reporting Copyright Infringement:

  • If you believe that any content available through BILLIE BOT’s Services infringes upon your copyright, you may submit a notification directed to BILLIE BOT’s designated Copyright Agent at support [at] billiebot.io.
  • To be effective, the notification must include the following information:
  1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  2. Identification of the specific content or material claimed to be infringing or the subject of infringing activity, including information reasonably sufficient to locate the material on BILLIE BOT’s platform.
  3. Sufficient information to allow BILLIE BOT to contact you, such as your name, address, telephone number, and email address.
  4. A statement that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  5. A statement, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on behalf of the copyright owner.

User permissions

We need certain permissions from users in order to provide our services.

  • Collection of Personal Information
  1. By using the BILLIE BOT mobile application, you expressly consent to the collection of your personal information as described in these Terms & Conditions. We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services.
  2. Types of personal information may include: (a) contact information, such as your name, email address, and phone number; (b) demographic information, such as your age, gender, and location; (c) payment information, such as credit card details or other payment methods; (d) user-generated content, such as chat responses, comments, responses to BILLIE features, app reviews; (e) technical information, such as GPS-location, IP address and device information.
  3. We may use your personal information for the following purposes: (a) to provide the products or services you have requested; (b) to communicate with you regarding the app, updates, or other relevant information; (c) to process your payments and fulfill your orders or redeem your rewards; (d) to personalize your experience with the app; (e) to improve the app's functionality and performance; (f) to conduct research and analysis to enhance the app's features and offerings.
  • Sharing Information with Third-Parties
  1. BILLIE BOT does not sell, rent or lease its customer lists to third parties. We may engage trusted third-party service providers to perform certain functions on our behalf, such as award offerings, payment processing, data analysis, customer support, send you email or postal mail, arrange for deliveries, or engage in marketing activities. These service providers may have access to your personal information as necessary to fulfill their respective obligations, but they are obligated not to disclose or use it for any other purpose.
  2. All such third parties are prohibited from using your personal information except to provide these services to BILLIE BOT, and all are required to maintain the confidentiality of your information.
  3. BILLIE BOT may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BILLIE BOT or the site; (b) protect and defend the rights or property of BILLIE BOT; and/or (c) act under exigent circumstances to protect the personal safety of users of BILLIE BOT or the public.
  • Permission to update software you use or download
  1. If you download or use our software, you give us permission to download and install updates to the software where available.

Data Security & Retention

  • Data Security: BILLIE BOT will take commercially reasonable technical and organizational measures to maintain confidentiality, integrity, and protect your personal information from unauthorized access, alteration, destruction, disclosure, or use. However, please be aware that no security measures can provide absolute protection, and we cannot guarantee the security of your information. We collect and process personal information as described in our Privacy Policy. This includes specifying the types of personal information collected, the purposes for which it is collected, and the lawful basis for processing. BILLIE BOT may use encryption or other secure technologies to protect your personal information during transmission and storage.  User data transmitted to and from the BILLIE BOT functions will be encrypted using industry-standard protocols and algorithms to ensure secure transmission and prevent unauthorized interception. However, no method of data transmission or storage can guarantee absolute security, and BILLIE BOT cannot be held liable for unauthorized access to your personal information.
  • Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. We will establish data retention periods and regularly review our practices to ensure compliance. BILLIE BOT will retain your personal information for as long as necessary to fulfill the purposes outlined in these Terms & Conditions, unless a longer retention period is required or permitted by law. In the event of a data breach that compromises the security of your personal information, we will notify you in accordance with applicable laws and regulations.

Compliance with Applicable Laws

BILLIE BOT is committed to complying with all applicable data protection and privacy laws in the United States, including but not limited to the California Consumer Privacy Act (CCPA), and any other state-level data protection laws that may apply to our data processing activities.

Access to User Data

Access will be limited to authorized personnel who require it for the operation, maintenance, or improvement of BILLIE BOT. Access will be granted based on the principle of least privilege, and personnel will be subject to confidentiality obligations. These individuals are bound by confidentiality obligations and may be subject to disciplinary measures or termination if they fail to meet these obligations.


  1. Consent to Terms & Conditions: By accessing or using the Services provided by Billie Bot, you expressly consent to be bound by these Terms & Conditions and any additional terms and policies referenced herein.
  2. Consent to Data Collection and Processing: By using our Services, you acknowledge and consent to the collection, storage, and processing of your personal information as described in our Privacy Policy. This includes the collection of information such as your name, email address, and other data necessary to provide the Services and improve user experience.
  3. Consent to Communications: By providing your contact information, such as your email address or phone number, you consent to receive communications from Billie Bot, including but not limited to service-related announcements, updates, and promotional materials. You can unsubscribe from these communications at any time by following the instructions provided in the messages or by contacting us directly.
  4. Consent to Automated Processing: You acknowledge and consent to the automated processing of your interactions with Billie Bot for the purpose of generating responses, providing recommendations, and improving the functionality and performance of the Services.
  5. Revoking Consent: You have the right to revoke your consent at any time by discontinuing the use of our Services and contacting us to request the deletion of your personal information. Please note that revoking consent may limit or prevent you from accessing certain features or services provided by BILLIE BOT.
  6. Parental or Guardian Consent: If you are under the age of 18, you affirm that you have obtained parental or guardian consent before using our Services. We do not knowingly collect personal information from individuals under the age of 16 without verifiable parental consent.
  7. Consent to Cookies and Tracking Technologies: By using our Services, you consent to the use of cookies and similar tracking technologies as described in our Cookie Policy. These technologies are used to enhance user experience, analyze usage patterns, and personalize content and advertisements.
  8. Consent to Third-Party Disclosures: You acknowledge and consent to the sharing of your personal information with trusted third parties, such as service providers, business partners, or affiliates, as necessary to provide the Services and for the purposes outlined in our Privacy Policy.

Rights of Individuals

We respect your rights under applicable data protection laws. This includes the right to know what personal information we collect, the right to access and correct your personal information, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information where applicable.

Users have the right to review, update, correct, or delete your personal information collected by the app. You can exercise these rights by contacting us through the provided contact information. Upon your request or termination of your account, we will promptly delete or anonymize your personal information, unless we are required to retain it by law or for legitimate business purposes. Please note that even after the deletion or anonymization of your personal information, residual copies may remain in our backup and archiving systems for a limited period of time as required for disaster recovery, legal compliance, or audit purposes.

In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity. We will ensure that any such transfer is done in compliance with applicable data protection laws and that the acquiring entity provides an equivalent level of data protection.

No Warranty or Liability

BILLIE BOT shall not be held liable for any damages, losses, or harm arising from your use or inability to use the Services, or any actions taken based on the information or recommendations provided by BILLIE BOT . The Services are provided on an "as is" basis without any warranties, expressed or implied.

Modifications to the Agreement

We reserve the right to modify or update this Agreement at any time, in our sole discretion. Any changes to this Agreement will be effective immediately upon posting on the BILLIE BOT website or through the Services. It is your responsibility to review this Agreement periodically for any changes. Your continued use of the Services after the posting of any modifications constitutes your acceptance of the revised Agreement.

Acceptance of Terms

Furthermore, by accessing or using BILLIE BOT, you agree to be bound by this Agreement. If you do not agree to these terms, you may not use our Services.